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Frequently Asked Questions about Private Jet Charter

Table of Contents

Aircraft

Airports

Broker

Charter

Price

Service

Aircraft

What happens if a private jet has a mechanical and is grounded?

One of the most significant issues in the private jet charter industry is reliability. Mechanical issues happen for a variety of reasons. When a mechanical occurs, the aircraft maintenance team will take a quick look to see if they can fix it immediately. If a quick fix is not an option, the aircraft has to go into maintenance.

Learn more about private jet mechanicals


What if I need to charter more than one private jet at the same time?

Sometimes corporations need to fly in executives from multiple locations. The beauty with PBJ’s on-demand charter service is that you can secure multiple aircraft of different sizes at the same time. We will suggest the best private jet for each mission to optimize efficiency and cut costs.

Learn more about chartering more than one private jet


What does private jet owner approval mean?

When you charter an aircraft, it is technically owned by somebody else. This person will have to give their approval before your booking can be confirmed. If not, you’ll need to consider other options. Under Part 135, most aircraft are individually owned by one owner.

Learn more about owner approvals


What is a private jet floating fleet?

Floating fleet is a term used to describe several aircraft of the same type in various locations which are all typically owned by one operator. For example, the operator could have multiple Gulfstream G-IVs, Citation Xs, or Challenger 300s. Because they own many of the same model, they do not need to return to base. Instead, they simply change the pilots and crew where necessary.

Learn more about floating fleets


Do private jet aircraft remain with the client before flying back to home base?

When you’re flying on a round trip flight, operators in the USA charge a daily minimum charge per day. It’s a two-hour minimum for super midsize jets and smaller and two and a half hours per day for large jets onwards. In some cases, it’s more practical to book two round trips than to keep the aircraft.

Learn more about keeping your private jet with you


What are the advantages and disadvantages of chartering a helicopter?

The main advantage of using a helicopter is that you’re able to depart via a helipad. This means you can fly in and out of tighter spaces. And land closer to your destination. The disadvantages are that helicopters hold few passengers and little luggage and are much more dependent on weather than fixed wing aircraft.

Learn more about the advantages and disadvantages of helicopters


What are the advantages and disadvantages of using a turboprop?

Turboprops are versatile. They only need a 3,200 ft runway, thus they can land at more airports. This flexibility also allows you to land closer to your destination. They have bigger interiors and hold more passengers than light jets. The disadvantages are that turboprops fly below the jet stream at a much lower altitude, which means they’re affected by turbulence.

Learn more the advantages and disadvantages of turboprops


Can I charter a brand-new aircraft?

There are many relatively new aircraft available for charter. For example, we may be able to help you charter an aircraft which is only one year old. However, most brand-new aircraft are purchased by owners and put into charter at a later date.

Learn more about chartering a brand-new aircraft


Can I get a tour of my aircraft before I book the flight?

Yes, you can take a tour of the aircraft before you book it. You can see what it looks like, step on-board, and even meet the crew. This helps develop a relationship between the operator and the client. It builds the foundation for a strong future relationship, especially if the client lives locally.

Learn more about touring your private jet


How do I choose the right aircraft?

The two key features you should consider are the size and performance of the aircraft. Plus, you have to think about your personal preferences. Maybe you want the jet to be very luxurious. Or maybe you’re flying solo for just four hours but would prefer a large jet with a flight attendant. It’s all about what you want.

Learn more about how to choose the right private jet


Which private jets have flat floor cabins?

All large and ultra long range jets have flat floor cabins. Most super midsize jets have flat floor cabins, while only certain light jets have them. The alternative is a lower center aisle, or dropped aisle. Here, the center aisle is slightly lower than the seats, which sit on a platform.

Learn more about flat floor cabin private jets


Which type of private jets accommodate skis?

Only certain midsize jets can carry skis. All super midsize jets and larger and over can accommodate skis. The Citation Mustang is the only private jet smaller than a midsize jet that has a ski chute. All super midsize jets and larger can fit in skis.

Learn more about which private jets can fit skis


How many golf bags can I fit on board an aircraft?

To know how many golf bags you can carry on an aircraft, you need to consider two things - aircraft size and whether the golf bag is hard or soft. Hard cases take up a lot of space, so you won’t fit many on board. But soft cases are packed more tightly, so you can carry more at once.

Learn more about which private jets can fit golf bags


How much luggage am I allowed to bring on a private jet?

As a rule of thumb, each seat on a light or midsize jet equates to one passenger and one item of luggage. Each item of luggage is considered to be the standard 23 kilograms. Large jets are designed for long-range trips which typically involve longer stays, so you can carry more than one item of luggage per person.

Learn more about how much luggage can fit on a private jet


Do private jets come with Wi-Fi?

Many private jets do have Wi-Fi. Increasingly, more and more are offering it for free. Free Wi-Fi is common on US domestic flights. On international flights, prices range from $3 – $8.50 per megabyte. Opening up social media sites which are rich in images and videos could quickly cost you $20. Downloading a feature-length movie could cost thousands.

Learn more about Wi-Fi on private jets


Is the age of an aircraft a safety factor?

The age of an aircraft is not a safety factor. However, if it is old and hasn’t been refurbished properly, it may cause flyers some inconvenience. Sometimes owners don’t refurbish the heating system or plumbing. This could cause issues such as overheating, faulty air conditioning, or faulty plumbing in the lavatory.

Learn more about aircraft age as a safety factor


Are there aircraft that are wheelchair accessible?

There are many aircraft which are wheelchair accessible. Most of them are large jets or above, and have a straight aisle. If the jet has a zigzag aisle – like the Falcon 900 – it will be difficult to maneuver the wheelchair. You’ll also need the right type of wheelchair. Many motorized wheelchairs won’t fit, and can’t be collapsed. If this is the case, you’ll need a smaller, temporary wheelchair. Some aircraft operators have thin wheelchairs which can be used.

Learn more about aircraft that are wheelchair accessible


When should private jets be refurbished?

Private jets should be refurbished every six years on average. For the best flying experience, you’ll want one that’s been refurbished in the last two years. Even if an owner takes very good care of their jet it will still suffer general wear and tear over the years. This could include traffic patterns that build down the center aisle. Or chafing of the leather seats from constant contact with people and luggage.

Learn more about private jet refurbishment


Can I access my luggage while in flight?

On most private jets, you will be able to access your luggage during the flight. That’s because luggage and passengers are situated on the same level. This is in contrast to commercial airlines, where checked luggage is stored in a cargo hold. On large private jets, luggage is often stored in the same place. Behind the lavatory on large private jets, there’s a door that leads to the luggage compartment. This means easy access to your bags.

Learn more about private jet luggage access


When should I hire a Boeing Business Jet?

Boeing Business Jets (BBJs) have unique amenities. If these are important to you, you should consider a BBJ. The size of a BBJ is also a massive factor. BBJs have tall cabins, or stand-up cabins, like most large jets. But they’re longer and wider. They often come with one or two bedrooms and two to three bathrooms. The bathroom may even have a stand-up shower in it.

Learn more about when to charter a BBJ


When is a turboprop better than using a jet?

If you’re on a short flight of up to 400 miles – or around an hour or less – a turboprop may be the cheapest option. Light jets have a two-hour minimum charge per day. Even if your flight is shorter than this, you’ll be charged for two full hours. For a turboprop, there’s a 90-minute minimum. That’s 25% less. If you’re flying 45 minutes in each direction, a turboprop is ideal.

Learn more about when turboprops are better than jets


Airports

When are private jet charter landing and takeoff slots applicable?

A landing or take off slot is simply a small window of time in which your aircraft is set to fly in or out of the airport. You will need a landing and takeoff slot if you fly to a high-density airport in the USA. A high-density airport is one which is hosting a special event, with a high number of aircraft arriving and departing. If you’re flying internationally, you will need a landing and takeoff slot for all major cities in Europe.

Learn more about private jet slots


Which airports offer ramp access, allowing the client to drive their car right up to their private jet?

Private Jet clients can often drive their car or have a limo drive them right up to the private jet. There are different types of airports. Some offer ramp access, and some do not. Most regional airports allow for ramp access.

Learn more about ramp access


Do I have to stop for customs when I fly on a private jet?

Passengers on all international private charter flights will have to stop at customs. In certain countries, you may have to go through customs at a specific port of entry. For example, you must stop in Tahiti to perform customs checks en route to Bora Bora. And you’ll need to stop at the first port of entry when leaving Mexico.

Learn more about customs on private jets


Will my private jet charter use the same airport as a commercial airline?

Yes, when you charter a private jet you can access the same airports as a commercial airline. But using a mainstream airport like London Heathrow is often a bad choice for private jets. Using a regional airport is faster and makes for a more luxurious experience.

Learn more about airports that private jets can use


Broker

What are the benefits of using a private jet charter broker?

Using a private jet charter is like having a private aviation assistant. They learn about your preferences, needs, and family. This ensures that your flights are bespoke. They’ll also track your flight and take care of the little details.

Learn more about the benefits of using a broker


Is it beneficial to use multiple private jet charter brokers?

The short answer is no. Some people believe that the brokers will compete, which will result in a lower price. This is incorrect. Operators control the price of the trip, not brokers. Every broker who approaches an operator will receive the same price.

Learn more about why you should not use multiple brokers


Why should I use a private jet broker when I can book directly with an operator?

Booking via a broker can be cost-effective and safer. If you book directly through an operator, you’ll pay retail pricing. You’ll also be charged markups on extras which are added by the operator. And they’ll only give you quotes on aircraft within their own fleet, which hampers your options.

Learn more about why you should use a broker instead of booking direct


What red flags can I expect with an unethical broker?

To make sure you have the right broker, you should ask them as many questions as you need to until you feel comfortable. To make sure your brokerage has your best interests in mind, here are some questions you might want to ask – along with the relevant answers:

Learn more about how to verify your charter broker


Charter

When flying privately when is on demand private jet charter better value than the fractional?

Generally speaking, the on-demand private jet charter model offers better value. But this is only true if you have a broker who prepares a backup option on every trip. This makes your flight just as reliable as a fractional model, but at a much cheaper cost.

Learn more about when on demand private jet charter is better than a fractional


How does the cost of flying commercial compare to private charter flights?

Private charter flights are much more expensive than commercial flights. To estimate the cost of flying privately in the US, use the following formula: (Cost of a first class commercial ticket x 4) x number of seats in the aircraft. For example, a cheap first-class ticket is about $500. Multiply this by four to get $2,000. A light jet seats six. Multiply $2,000 by six to get $12,000. Always remember that you pay the same for a private jet regardless of how many people are flying.

Learn more about flying commercial versus flying private


When is on-demand private jet charter better than buying a block of hours?

Private jet charter can be a lot cheaper than buying a block of hours for a one-way flight. You can access floating fleets or an empty leg to reduce the cost. With a block of hours, the price covers a round trip. If you only fly one-way, you are effectively paying double.

Learn more about private jet charter versus buying a block of hours


What are the disadvantages of on-demand private jet charter model?

The biggest challenge in private jet charter is to find a reputable broker. A good broker will be honest with you, consider your safety, and have your best interests in mind. This means providing an excellent service that includes a backup option available for your flight.

Learn more about on-demand private jet charter


Can I book a private jet for an entire month?

Yes, and there are several ways to do this. You can ask your broker to request an aircraft from a series of operators. Typically, the operator will charge a two-hour minimum per day. This equates to a 60-hour minimum for a 30-day month.

Learn more about booking a jet for an entire month


What is a charter flight?

A charter flight is a flight which is not part of the scheduled agenda provided by airlines. When you charter a flight, you are renting the aircraft for your own use. You can select important details like the flight time and destination. This is in contrast to commercial flights, where you purchase a seat on a pre-existing flight.

Learn more about charter flights


How far in advance should I book my private jet flight?

Generally speaking, you should give as much notice as possible when booking a private flight. This will give you more availability which means better value and lower-priced aircraft. However, 75% of privately chartered flights are booked within two weeks of departure. It can mean clients only have a handful of options.

Learn more about booking notice for private jets


What are the disadvantages of an empty leg?

The main problem with empty legs is that they offer no flexibility. An empty leg is a particular aircraft flying at a specific time and date. If that doesn’t suit your needs, you can’t use it. The main disadvantages are restrictive departure times, price, stability, and cancellation terms.

Learn more about the disadvantages of empty legs


What is a carbon-neutral flight?

Every aircraft burns jet fuel and emits a certain amount of CO2 into the atmosphere. This can be offset via one of several carbon offset programs. Private jet clients can purchase a certain number of carbon credits through these programs to offset the emissions from their flight. A carbon-neutral flight is one that offsets the carbon emissions it uses via a formal process.

Learn more about carbon-neutral flights


How do I fly from Hawaii to LA or Vancouver?

You must use a super midsize jet (or larger) to travel from Hawaii to Los Angeles or Vancouver. This is because you’ll require a non-stop flight, as there is nowhere to stop in between. So, your aircraft must have a range exceeding five hours.

Learn more about flying from Hawaii to LA or Vancouver


When is it necessary to hire an air ambulance?

For the safety of others on the flight, you’ll need to walk up and down the stairs under your own strength to travel for medical reasons on a regular private jet. If you’re able to maneuver on a wheelchair, you can fly as long as there is an ambulift available and the private jet is wheelchair accessible. If you’re unable to walk or use a wheelchair, but need to fly, you’ll need an air ambulance.

Learn more about when an air ambulance is required


Price

When are fuel surcharges applicable for a private jet charter?

Fuel surcharges are applicable when there’s a spike in jet fuel rates. Most business models were designed with the fuel cost at $3.00 - $3.50 per gallon. Fuel surcharges never existed until Hurricane Katrina. Katrina caused damage to several oil refineries. This helped spike fuel prices to $7.50 per gallon.

Learn more about fuel surcharges


What are international fees?

The international fee is a combination of handling costs, customs charges and other expenses which must be paid when flying into certain countries. For example, when you fly from the United States to a Caribbean Island you’ll pay around $1,700. Or if you fly to Mexico it’ll be about $2,500. The international fee can cost as much as $10,000 when flying from the US to parts of Asia.

Learn more about international fees


What are private jet crew overnight costs?

When you keep an aircraft overnight, you’ll need to pay crew overnight costs. The price will vary depending on whether you fly within the United States or beyond. When flying with a European operator within Europe, there’s no additional charge for crew overnights, as they’re built into the hourly rate of the aircraft.

Learn more about crew overnight costs


Service

How long does a fuel stop for a private jet flight take?

The average fuel stop takes 45–60 minutes. To speed up fuel stops, the operator or pilots may call ahead. This way there will be a fuel truck waiting for the aircraft on arrival. For smaller jets, a fuel stop can take as little as 30 minutes.

Learn more about fuel stops


Can I have a flexible departure time for my private jet flight?

It is possible to have a flexible departure when flying private. Typically, operators offer a two-hour window. You can request a longer window as long as it doesn’t interfere with the maximum crew duty day or their next scheduled flight.

Learn more about flexible departure times


How soon can I have a private jet ready from the time I call in the request?

If you’re using a fractional model or fixed-rate hourly jet cards you’ll need to provide 10-12 hours’ notice for a private jet request. But at Paramount Business Jets, we pride ourselves on achieving a 4-hour turnaround for on-demand charter and ad hoc clients.

Learn more about how soon your private jet can be ready


Can I fly with large sums of cash?

Yes, you can. This is a common occurrence for many private jet clients. You can fly with up to $5 million in cash as long as you declare that cash when coming through customs. For domestic trips, there’s no limit and no need to declare it.

Learn more about flying with large amounts of cash


What is cabotage?

Cabotage is the right to operate aircraft within a particular territory. No foreign operator may operate a domestic trip in another country. For example, an aircraft with a US tail number (N-registered tail number) cannot fly from Puerto Vallarta to Cancun. However, that same aircraft could enter Mexico to pick up the passengers – as long as they then fly to another country.

Learn more about cabotage


Are there any blackout dates for flying privately?

If you use a fixed rate card program, there will be certain days which are blacked out on the calendar. You can still fly on these days, but not at the fixed rate. Instead, you’ll be charged extra. However, when you fly via private charter, there are no limits – you can fly at any time of the year.

Learn more about blackout dates


Do private jet operator insurances cover precious metal and gems?

The operator’s insurance does not cover precious metals and gems. Many clients who wish to book a return flight into a country to collect gold ask this question. The insurance covers aircraft and passengers but not precious metals or gems. This requires separate insurance.

Learn more about insuring precious gems and metals


Why should I hire a plane with Paramount Business Jets?

At PBJ we provide personalized service to every client. We’ll guide you through the process from start to finish every time you book a private jet through us. Our mission is to help educate our clients on private aviation. No question is too big or too small; we want to help you understand how booking a private aircraft works. We’ll explain the best way to do it, so that you make well-informed decisions.

Learn more about why you should choose PBJ


What are evacuation flights?

An evacuation flight is an emergency flight which is planned when an area is about to be hit by a natural disaster, like a major storm or hurricane. Any flight from an area which is about to or has just undergone a natural disaster is considered an evacuation flight.

Learn more about evacuation flights


Which private jets come with flight attendants?

In the United States, large jets and above come with flight attendants. In Europe, flight attendants are used on midsize jets and above. Flight attendants require their own seat. Larger jets and above have a jump seat which flight attendants use. It’s near the cockpit and means that the attendant generally stays out of the cabin.

Learn more about private jets and flight attendants


What kind of inflight catering is available on a private jet?

Other than the standard snacks and drinks, you can order local cuisine options for your catering on board. In short, anything that doesn’t need to be cooked can be ordered. Hot food must be precooked then warmed on board.

Learn more about catering on private jets


Should my private jet company provide ground transportation as well?

Private jet companies should offer to arrange ground transportation. The reason being is that the client’s flying experience starts from the time they leave their home or office to go to the airport. When they land, their journey continues until they reach their final destination, whether it be their home or a hotel. The whole trip from door to door is supposed to be a stress-free, enjoyable experience.

Learn more about ground transportation


Can I bring my oxygen tank on board the aircraft?

Oxygen tanks can only be brought on board an aircraft with a particular type of certification. Your broker can discuss this with the operator then relay the information to you. In some cases, you may need to purchase a different tank to bring on board.

Learn more about oxygen tanks on private jets


How much rest does the crew need before they can depart again?

Crew members are required to have a ten-hour rest period within each 24-hour cycle. So, the maximum duty day is 14 hours and must be followed by a ten-hour rest period at their hotel. When scheduling a flight, operators usually account for 12 hours rest instead of ten. This extra two hours allows the crew time to get to their hotel, rest for ten hours, and return to the airport.

Learn more about crew duty time


What type of in-flight services are available?

When you fly private with Paramount Business Jets you can enjoy a wide range of exciting in-flight services such as: Custom catering and drinks (including alcohol), Flat screen TVs, Access to 10,000+ films and series, Newspapers & magazines, Massage therapists on demand, and various entertainment options via Wi-Fi.

Learn more about in-flight services


How do you organize a private jet for an organ transplant?

Private jets for organ transplants can be organized on very short notice. This is necessary when people pass away suddenly, and their organs are needed urgently. Many organs need to be transported in six to ten hours.

Learn more about using private jets for organ transplants


Do private jets accommodate passengers that are overweight?

Paramount Business Jets can arrange for all of our customers to fly in comfort, including larger passengers who may be overweight. Captain’s chairs are often the ideal solution, as they’re bigger and comfier. But there are other options too, like a multi-seat couch. Just make sure you ask your broker for a seatbelt extender.

Learn more about private jets and overweight passengers


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