Third Party Verification
Third party verification is the use of an outside company to verify the safety standards of set in place by a particular company. When an airline company comes into business they need to have in place certain safety standards that both employees and the company follow. The FAA is the first place where companies go to get a set of standards. The FAA sets the governmental standards for all commercial and private companies for safety. It is up to companies to either use those same standards or improve upon them to make their own.
When a company decides that they want to improve upon the FAA standards they will call in a third party for verification. This third party will review all the safety standards in question and deem them safe or unsafe and make the appropriate recommendations. Companies and associations like WYVERN and Q-STAR assess the standards and operations of charter companies for the benefit of both the company and the customer. When a third party comes in to verify the standards of a company it is often in the best interest of the company to listen. They have set the bar high above the FAA when it comes to safety standards and they not only hold standards for the companies but they grade them and report them to the customers making it their best interest to comply.
In some cases, third party verification can also be when complaints are placed against a particular airline and a third party is brought in to handle the complaint. Due to a conflict of interest for the company whom a complaint has been made against handling it themselves a third party is brought in to assess the situation and help take the appropriate actions.