Private Jet Charter Tips: How to Avoid Unethical Practices
Ethics are at the heart of everything Paramount Business Jets stands for. In fact, it’s in our ‘Culture of Ethics’ mantra:
‘Paramount Business Jets was founded on ethical and fair business practices. We value relationships over profits, basing all decisions on the best interests of our clients and being transparent about our pricing and safety protocols.
How do we achieve this? By working alongside a number of highly respected partners to deliver the fairest and most ethical service possible to our clients.
Here are some of the companies and industry bodies we work with:
- Better Business Bureau (BBB)
- The Air Charter Association
- Air Charter Association of North America (ACANA)
- National Business Aviation Association (NBAA)
- European Business Aviation Association (EBAA)
- ARGUS International
Alongside our own ethical values, this keeps us at the top of our game. Unfortunately, this is not the case for all brokers.
When you hire the services of a broker who is not approved and regulated by the same companies we work with, you open the door to an ocean of shady practices. Unregulated brokers have been known to attempt a few tricks which are unethical and deceive the client.
Here are some examples of unethical practices that some brokers use:
- Phantom aircraft bidding
The broker will offer you a price that is not available elsewhere. Once you’ve committed to the trip, they will then call several operators trying to secure the low price. But, if they can’t, they’ll use an excuse such as a mechanical issue – leaving you with no flight.
- Lowest price guarantees
Seemingly unbeatable prices can be offered by brokers to lure in private jet charter newbies. But these unrealistically low prices are achieved via the use of shoddy aircraft which fall below expected safety standards. This places you at risk every time you fly, which is completely unethical.
- Intentional ambiguity
Paramount Business Jets is a broker, and we’re very clear about that. But some brokers will purposefully create a grey area between being brokers and operators to confuse you. The fact is that the broker does not own the plane – and if they say otherwise, they’re not telling the truth.
If you want to avoid these issues, always try to use an established and experienced broker that is registered with organizations such as ACANA and the BBB.
You can also ask the broker some questions. This may give you the information you need to decide whether or not they’re reputable. Take a look at our guide on what to ask your broker.