Portofino Jet Charter Flights

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• Do I have to stop for customs when I fly on a private jet?

  Passengers on all international private charter flights will have to stop at customs. In certain countries, you may have to go through customs at a specific port of entry; for example, you must stop in Tahiti to perform customs checks en route to Bora Bora. You’ll also need to stop at the first port of entry when entering the U.S. from Mexico.

• How much rest does the crew need before they can depart again?

  Crew members are required to have a 10-hour rest period within each 24-hour cycle. The maximum duty day is 14 hours and must be followed by a 10-hour rest period at their hotel. When scheduling a flight, operators usually account for 12 hours of rest instead of 10. These extra two hours allow the crew time to get to their hotel, rest for the required time, and return to the airport.

• How long does a fuel stop for a private jet flight take?

  The average fuel stop takes 45–60 minutes. To speed up fuel stops, the operator, or pilots may call ahead, so a fuel truck is waiting for the aircraft on arrival. For smaller jets, a fuel stop can take as little as 30 minutes.

• Will my private jet charter use the same airport as a commercial airline?

  No. When you charter a private jet, you generally fly into a private airport. However, you could access the same airports as a commercial airline if you request to do so or if there are no private airport options. However, using a large mainstream airport like Los Angeles International or London Heathrow is often a bad choice for private jets, as flying to a smaller regional private airport is much faster and often makes for a more luxurious experience.

• Is the age of an aircraft a safety factor?

  Aircraft age is not a safety factor. However, if the aircraft is older and hasn’t been refurbished properly, it may cause flyers some inconvenience, such as overheating, faulty air conditioning, or faulty plumbing in the lavatory.

• How much luggage am I allowed to bring on a private jet?

  As a rule of thumb, each seat on a light or midsize jet equates to one passenger and one item of luggage. Each item of luggage is considered to be the standard 23 kilograms, or about 50 lbs. Large jets are designed for long-range trips, which typically involve longer stays, so you can carry more than one item of luggage per person.

• Are there aircraft that are wheelchair accessible?

  There are many aircraft that are wheelchair accessible. Most of them are large jets or above and have a straight aisle. If the jet has a zigzag aisle – like the Falcon 900 – it will be difficult to maneuver the wheelchair onboard the aircraft. You’ll also need the right type of wheelchair; many motorized wheelchairs won’t fit and can’t be collapsed. If this is the case, you’ll need a smaller, temporary wheelchair. Some aircraft operators have smaller wheelchairs that can be used. Please speak with your Paramount private jet expert to review your aircraft options.

• Can I fly with large sums of cash?

  Yes, you can. This is a common occurrence for many private jet clients. You can fly with up to $5 million in cash as long as you declare that cash when coming through customs. For domestic trips, there’s no limit and no need to declare it.

• Which private jets come with flight attendants?

  In the United States, large jets and above are required to have flight attendants onboard; in Europe, flight attendants are used on midsize jets and above. Flight attendants require their own seats. Larger jets and above have a jump seat near the cockpit for the flight attendant to use, meaning the attendant generally stays out of the cabin.

• Which airports offer ramp access, allowing the client to drive their car right up to their private jet?

  Private jet clients can often have a limo drive them right up to the private jet, or even drive their own car to the plane. That said, different airports have different policies, and some may not offer ramp access. Please speak with your Paramount Aviation Advisor to review your options for a given trip.

• Do private jets come with Wi-Fi?

  Many private jets do have Wi-Fi, and it’s increasingly available free of charge on U.S. domestic flights. On international flights, prices range from $3.00-$8.50 USD per megabyte used. This means that opening up social media sites that are rich in images and videos could quickly cost you $20 – and downloading a feature-length movie could cost thousands!

• When is on-demand private jet charter better than buying a block of hours?

  Private jet charter can be a lot cheaper than buying a block of hours for a one-way flight, as you can access floating fleets or an empty leg to reduce the cost. With a block of hours, the price covers a round trip. If you only fly one-way, you are effectively paying double.

• What is a carbon-neutral flight?

  Every aircraft burns jet fuel and emits a certain amount of carbon dioxide (CO2) into the atmosphere. This can be offset via one of several carbon offset programs that allow private jet clients to purchase a certain number of carbon credits to offset the emissions from their flights. A carbon-neutral flight is one that offsets the carbon emissions it uses via a formal process.

• Can I have a flexible departure time for my private jet flight?

  Yes, it is possible to have a flexible departure when flying privately. Operators typically offer a 30-minute to two-hour window, but you can request a longer window as long as it doesn’t interfere with the maximum crew duty day or their next scheduled flight. Please confirm with your Paramount Aviation Advisor at the time of booking your jet.

• When should I hire a Boeing Business Jet?

  Boeing Business Jets (BBJs) have unique amenities that extend far beyond sheer size and are often equipped with 1-2 bedrooms and 2-3 bathrooms (one more of those bathrooms may even offer stand-up showers.) These airliner-based executive aircraft also feature tall or ‘stand-up’ cabins that are also longer and wider than more typical corporate aircraft.

• How soon can I have a private jet ready from the time I call in the request?

  Generally speaking, with as little as 4 hours of notice. However, we have had wheels up in as little as 32 minutes from the time our client called us to book the flight and had them in the air. It depends on a few factors, such as how long it takes for the pilots to arrive at the airport (generally, there is a 2-hour call-out time for the pilots), and whether the aircraft is ready to go at the airport with no repositioning needed. Our Jet Card members enjoy faster booking since they have funds on account and can confirm a flight with a simple email.

• Can I access my luggage while in flight?

  On most private jets, you will be able to access your luggage during the flight. That’s because luggage and passengers are situated on the same level. This is in contrast to commercial airlines, where checked luggage is stored in a cargo hold. On large private jets, luggage is often stored in a compartment behind the lavatory, which means easy access to your bags.

• When are private jet charter landing and takeoff slots applicable?

  A landing or takeoff slot is simply a small window of time in which your aircraft is scheduled to fly in or out of the airport. You will need a landing and takeoff slot if you fly to a high-density airport in the United States or one that is hosting a special event with a significant number of aircraft arriving and departing. If you’re flying internationally, you will need a landing and takeoff slot for all major European cities. Please check with your Paramount Aviation Advisor at the time of booking for a specific route.

• What kind of in-flight catering is available on a private jet?

  Other than the standard snacks and drinks, you can order local cuisine options for your catering on board. In short, anything that doesn’t need to be cooked can be ordered; hot food must be precooked and then warmed on board.

• Can I bring pets with me on private jet flights?

  Of course! Just let us know in advance. The majority of the operators and aircraft owners allow pets onboard. In some cases, a small cleaning fee may apply. That said, there are specific requirements that must be met when traveling with your pet, including making sure that all documentation and vaccination records for your pet(s) are correct and up-to-date. Dogs and cats must also be at least eight weeks old and weaned when traveling within the U.S.